Warranty - All of our products are guaranteed against defects for 1 year.

Consumable parts, including but not limited to, batteries & pen refills, are not covered under warranty.

Claims procedure - If you have a claim which is incorrect with your shipment, you must contact us within 3 business days of delivery of the product.

Return Policy - If there is a defect in the imprinting, product quality or data load, please call your WORTHSPARK Representative to arrange for a return. No returns will be accepted for custom orders. Returns for blank products may be accepted (subject to a 25% restocking fee) if returned within 30 days in new condition.

Consumable parts (i.e. batteries, pen refills, etc.) will not be considered for RMA claims.